Fractional COO Services
The operations leader your business needs - without the $150K salary.
Credit-based access to Chantel Allen - seven years in Revenue Operations Management and COO of a $10M+ local and national business. Submit a project today, get it delivered this week. No retainer, no payroll, no lock-in.
Definition
What is a fractional COO?
A fractional COO is an experienced operations executive who runs the operational side of your business on a part-time or project basis - instead of a full-time hire costing $120K-$180K plus benefits. You get executive-level systems, decisions, and delivery when you need them, and nothing when you don't.
Velakova delivers fractional COO services on a credit model: buy credits, submit a project, get COO-level work delivered to your portal. No monthly retainer. No employee overhead.
The Alternative
You don't need a full-time COO.
You need one when it counts.
Most small businesses aren't ready for a $150K salary plus benefits. But they still need someone who can build the systems, make the calls, and think ahead.
Capabilities
What a fractional COO handles
Operations, strategy, finance, and team structure - the full executive scope. Audits, SOPs, financial models, KPI dashboards, org design, business reviews. If it's an executive operations task, it's in scope. See the catalog below for specific deliverables and credit values.
01
Buy Credits
Choose the pack that fits your workload. Credits stay valid 6 months. Top up any time at your last rate.
02
Pick a Deliverable
Choose from the catalog or describe what you need. Any project, any scope - strategy to SOPs.
03
Chantel Gets to Work
Not a template, not a tool. Chantel Allen - seven years in Revenue Operations Management and COO of a $10M+ local and national business - working on your actual business, with a capped client load to protect your turnaround.
04
Delivered + Revised
Every project includes one revision. Review, request changes, get the final delivered to your portal.
The Catalog
What you can submit
These are examples, not limits. If it's an executive operations task, submit it.
AI & Automation
- AI opportunity assessment2 cr.
- AI workflow automation (single process)2 cr.
- Custom AI assistant / chatbot build3 cr.
- Document processing automation2 cr.
- AI implementation roadmap3 cr.
- Prompt library & SOP for team1 cr.
- AI tool evaluation & selection1 cr.
- RAG / knowledge base integration3 cr.
- AI content generation system2 cr.
Strategy & Planning
- 90-day operational plan2 cr.
- Annual strategic plan3 cr.
- Competitive analysis2 cr.
- Business model review2 cr.
- Go-to-market strategy3 cr.
- Pricing strategy audit2 cr.
- Market entry strategy2 cr.
- Quarterly business review2 cr.
- SWOT analysis1 cr.
- Customer segmentation strategy2 cr.
Finance & Forecasting
- 12-month financial model3 cr.
- Cash flow projection2 cr.
- Investor pitch deck financials2 cr.
- Runway analysis1 cr.
- Budget setup1 cr.
- Break-even analysis1 cr.
- Scenario / sensitivity model2 cr.
- Unit economics analysis2 cr.
- Cost structure analysis2 cr.
- Financial statement analysis2 cr.
Operations & SOPs
- SOP writing2 cr.
- Process mapping2 cr.
- Operational audit3 cr.
- KPI framework & dashboard2 cr.
- Vendor management system2 cr.
- Quality control checklist1 cr.
- Business continuity plan2 cr.
- Workflow automation map2 cr.
- Inventory management system2 cr.
- Vendor negotiation guide1 cr.
People & HR
- Job description1 cr.
- Hiring scorecard & interview framework2 cr.
- Onboarding playbook2 cr.
- Org chart & role clarity2 cr.
- Performance review framework2 cr.
- Compensation & benefits review2 cr.
- Culture & values documentation2 cr.
- Team communications plan1 cr.
Client & Sales Systems
- Client onboarding workflow2 cr.
- Proposal template1 cr.
- Sales pipeline setup2 cr.
- CRM configuration guide2 cr.
- Client retention plan2 cr.
- Referral program design1 cr.
- Sales script / playbook2 cr.
- Customer lifecycle map2 cr.
- Discovery call framework1 cr.
- Upsell / cross-sell playbook2 cr.
Pricing
Simple credits. No surprises.
Individual credits at $125 each. Packs bring the per-credit rate down. Credits valid 6 months from purchase.
Single
$125
1 credit
One deliverable. Best for testing the waters.
Block
$500
Save 60%10 credits
Covers most projects - a financial model plus a few SOPs, delivered this week.
Bulk
$1,000
24 credits
Stock up. Lowest per-credit rate.
Delivery Turnaround
1
credit
2 business days
2
credits
5 business days
3
credits
7 business days
5
credits
10 business days
5+
credits
Confirmed on scope
FAQ
Frequently asked questions
How much does a fractional COO cost?
Velakova's fractional COO services start at $125 per credit, where one credit equals roughly two hours of executive-level work. A full financial model runs three credits; an SOP runs two. You pay per project, not a monthly retainer.
What's the difference between a fractional COO and a consultant?
A consultant advises. A fractional COO does the work - building the systems, models, and processes and delivering them ready to use. You get executive-level output, not a slide deck of recommendations.
Do I need a long-term contract?
No. Buy credits when you have work, stop when you don't. No retainer, no notice period, no lock-in. Credits stay valid for six months.
Who does the actual work?
Chantel Allen, Co-Founder of Velakova, works personally on every project - seven years in Revenue Operations Management and COO of a $10M+ local and national business. Client load is capped to protect turnaround times.
How fast is delivery?
Single deliverables ship in as little as two business days. Every project has a published turnaround before you commit.